SupportAssist OS Recovery provides you with different options to recover your computer depending on the scenario you are facing. Please tell me I'm wrong and that I can in fact request a product key or maybe some Dell hardware verification software that will activate windows for me.When available, closed caption (subtitles) language settings can be chosen using the Settings or CC icon on this video player. I have done all the hard work of reinstalling the OS myself I have paid the Microsoft tax implicitly in the price of the laptop, for the OEM license for Windows, and now I'm being denied access to the license I originally purchased and I'm forced in effect to purchase another one. Other web pages say that Dell has changed their policy regarding recovery media and that apparently it costs £60 or so for recovery media when out of warranty. The Dell website says that because my warranty has now expired I can't get any help without purchasing support. After reading this and many other related posts, and trying to request a key from Dell and Microsoft, I had to use a product key from an unused and separately purchased Win7 Retail disk to get windows activated. However this didn't work for me this time. Previously when I've reinstalled Windows on a Dell I'm pretty sure it found a key automatically (a couple of times in the last 5 years say). This all went fine as far as installing and running the OS. There were also problems trying to partition and format the SSD so I ended up removing all partitions (including the so-called recovery partition) and starting completely from scratch. The various "repair" options didn't seem to work so I had to reinstall completely, which is fair enough given the SSD, but it means I've lost the registry. I never purchased recovery media so I simply downloaded the Win7 installation iso from the official location and put it on USB and booted from it. Bizarrely everything else was fine.Īnyway after much fruitless effort I decided to reinstall Windows. After this, the Microsoft wired USB keyboard I had stopped working, and the machine would crash if I plugged it in and then removed it. Then I updated the Dell Bios (from A02 I think) to A11. I later replaced the hard drive with an SSD (Samsung Evo 840 250Gb) and used the Samsung transfer software which came with it, and all worked fine. I bought a Dell Inspiron 15r 7520 with Win 7 64 bit in 2012. I don't seem to be able to recover a product key in my case, after having to reinstall the OS on an SSD. This will reset the BIOS embedded system locked preinstallation key and should reactivate your Windows using the same mechanism as the Reinstallation DVD/Factory Reinstall without any need to phone Microsoft. This can be input and manually activated however may in some instances need a call to Microsoft.īefore doing this I would advise using the Activation Backup and Recovery Program using the Dell Files: There is a unique key on the systems Code Of Authenticity (COA). Dell started placing the COA under the battery compartment to prevent them from being faded because Microsoft provided them with low quality stickers. If it is the Dell preinstalled version of Windows 7, the key finder will give you the BIOS embedded system locked pre-installation key which is generic for all Dells with that version of Windows 7 and cannot be used for manual product activation. Write this key code down exactly as the program displays it to you for use when reinstalling windows 7. The product key should be formatted like xxxxx-xxxxx-xxxxx-xxxxx-xxxxx - five sets of five letters and numbers. The numbers and letters displayed by the program represent the Windows 7 product key. Follow any instructions provided by the software. Note: Any product key finder that locates Windows 7 product keys will locate the product keys for any version of Windows 7: Ultimate, Enterprise, Professional, Home Premium, Home Basic, and Starter.ĭownload and run the key finder program. Luckily there are several free programs that can help.įollow the steps below to locate your Windows 7 product key code: However, if you've lost your product key, all hope is not lost - your Windows 7 key is stored in the registry but is encrypted and not readable, making finding it difficult. Normally this product key is on a sticker on your computer or located with the manual that came with Windows 7. If you're preparing to reinstall Windows 7 you will need to locate your unique Windows 7 product key - also known as the Windows 7 serial or Windows 7 CD key.
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